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I've Received My Items And The Colours Don't Match

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We often receive a lot of queries regarding products not matching the colour that was expected. This is generally because most of the products we sell are white but they are also made of different materials.

If you have ordered a bath with a bath panel for example, the bath will be made of acrylic but the panel will be MDF with a white gloss finish. With the two products being completely different materials, it's impossible to get the white colours to match exactly. The same can be said if you have ordered a white vanity unit with a basin. The basin will be ceramic but the vanity unit itself will have a white gloss painted finish.

Therefore although the products are white, due to the differences in materials, the white colours will be different shades.

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